Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Lift
Currency exchange
Coffee shop
Guest Parking
Dryer
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Rooftop pool
Sun loungers
Live entertainment
Sun terrace
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Calle 32 No. 4-45 Plaza De La Aduana,
Cartagena,
Colombia,
00000,
Bolivar
Map view
Calle 32 No. 4-45 Plaza De La Aduana,
Cartagena,
Colombia,
00000,
Bolivar
City landmarks
Castle
Castillo de San Felipe de Barajas
1.7
km
Av. Pedro de Heredia y Venezuela
La India Catalina
1.1
km
Cartagena
Walls of Cartagena
1.3
km
Square
Holy Trinity Square
930 m
Beach
Las Bovedas
1.2
km
Square
Plaza Fernandez de Madrid
700 m
Carrera 18 - Carrera 18A - Costado Castillo San Felipe de Barajas
Los Zapatos Viejos
1.7
km
Square
Plaza de San Diego
930 m
Church
Ermita Del Cabrero
4.2
km
Museum
Rafael Nunez Museum and House
4.2
km
Nearby
Cl. 34 #481
Walled City of Cartagena
220 m
Church
Sanctuary of Saint Peter Claver
120 m
Museum
Museo Historico de Cartagena de Indias
190 m
Square
Custom's Square
210 m
Cl. 32 #821
Cartagena's Pegasos's Wharf
410 m
Church
Plaza Santo Domingo
440 m
Museum
Museo del Oro Zenu
120 m
Carrera 7 No 32-10
The Coches Square
290 m
Event hall
Marques Valdehoyos House
460 m
Boca del Puente
Clock Tower Monument
270 m
Park
Plaza Bolivar
140 m
Event hall
Centro de Convenciones Cartagena de Indias
440 m
Cartagena
Church of Santo Domingo
300 m
Museum
Museo de Arte Moderno
120 m
Park
Marina Park
470 m
Church
Cartagena's Cathedral
180 m
Plaza de Santo Domingo
La Gorda Gertrudis
220 m
Museum
Museo Naval Del Caribe
390 m
Art object
Monumento a JuanPablo II
170 m
Praca dos Coches Centro
Monumento Pedro de Heredia
250 m
Restaurants
Crepes & Waffles
60 m
Carretera 4 31-24 Calle San Pedro Claver Con Esquino Calle De La Amargura
Cafe Del Mar Cartagena
460 m
Baluarte de Santo Domingo
Se Volvio Prispri Coffee Shop
50 m
Carrera 4 # 32-100 Barrio Centro
Cafe Restaurante San Pedro
120 m
Plaza de la Aduana 32-09 Ciudad Amurallada Plaza San Pedro Claver No. 30-11
El Baron
110 m
Carrera 4 No. 31-7 Plaza de San Pedro Claver
Montesacro Resto
110 m
Plaza de Bolivar
Restaurante Palenque
70 m
Calle 4 32
Enoteca
210 m
Calle san Juan de Dios # 3-39 Centro Historico
PaloSanto Restaurante
80 m
Calle Playa de la Artilleria 36-86 Historical Center
La Diva Pizzeria Cartagena
140 m
Centro Historico de Cartagena
Vinoteca Aduana
90 m
Calle 34 4 45
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
8.4
Location
9.6
Service
8.6
Dining
7.2
Guest reviews
8.4/10
based on 5 reviews
8.7
8.7/10 based on 367 reviews
Grace
United Kingdom,
March
2025
6.2/10
My recent stay at Sophia Hotel in Cartagena had its ups and downs. The location was fantastic, right near several historic sites, which made exploring the city easy and enjoyable. However, my experience was marred by a lack of hot water during the entire three-day stay. While the rooftop pool and bar offered stunning views of the city, the noise levels from events were quite disruptive. Overall, I found quality in certain aspects, but certain services did not meet my expectations.
Rooms
7.0
The junior suite was spacious and clean, but lacked exterior windows, which felt claustrophobic. The air conditioning didn't work as well as I'd hoped, though bedding and bathroom amenities were lovely.
Service
6.0
The front desk staff could have been friendlier. their promises to resolve issues often seemed hollow, especially regarding the hot water situation.
Location
9.0
The hotel's location is unbeatable, close to the Plaza de la Aduana and other attractions, making it easy to walk around the old town.
Dining
8.0
Breakfast was included and featured an excellent variety of regional fruits and freshly made eggs, though I didn’t enjoy it as much as I could have since I often slept in.
Facilities
7.0
The rooftop pool was a highlight, despite being closed for private events. The bar offered great cocktails, but the noise from events made it difficult to fully enjoy.
Liam
United Kingdom,
January
2025
6.8/10
I enjoyed the lovely location of the Sophia Hotel, nestled within the vibrant walled city, with great views of Plaza de la Aduana. The room was spacious and comfortable, enhancing my overall experience. However, the breakfast left much to be desired, and the pool area was smaller than expected. While the staff was friendly and accommodating, the lack of proper maintenance in some areas was disappointing.
Rooms
10.0
My room was spacious with high ceilings and a great view of the plaza. It was impeccably clean and the bed was incredibly comfortable.
Service
9.0
The staff was friendly and extremely helpful. they made me feel welcomed and attended to my needs with a smile.
Location
10.0
The location couldn't be better. just a short walk from all the main attractions in Cartagena, which made exploring so easy.
Dining
6.0
Breakfast was included but didn’t meet my expectations. I found myself going out for coffee instead. The options were limited compared to what I hoped for.
Facilities
7.0
The rooftop pool was smaller than the pictures suggested. and I experienced a delay in poolside service.
Connor
United Kingdom,
December
2024
7.0/10
I had a good stay at Sophia Hotel, with really good service and a fantastic location. The rooftop pool was great for unwinding and had a stunning view, though access was restricted on one occasion due to a private event. Overall, the cleanliness and comfort of the rooms were great, but I did have some issues with the darkness of my junior suite and noise disturbances during the night.
Rooms
7.0
My junior suite was clean and spacious, but it felt a bit dark due to wooden slats blocking natural light. The comfortable bed and great shower made up for it, though.
Service
10.0
The service was fantastic, especially from Willy at the front desk, who literally went above and beyond to arrange our activities. It felt like there was no request too big for him!
Location
10.0
The location was perfect for exploring Cartagena, being really central and close to everything, including a bank and grocery store. I loved walking around the old city.
Dining
9.0
Breakfast was delicious every morning, with options that were both healthy and hearty. The rooftop bar also offered a great atmosphere and reasonably priced drinks.
Facilities
8.0
Facilities were well-appointed, including a nice pool area and room service. However, the rooftop pool was closed for a private event one night, which was a bummer since it was on my must-do list.
Adrian
United Kingdom,
November
2024
7.0/10
My stay at the Sophia Hotel was really good overall. The staff was incredibly welcoming and accommodating, making me feel at home. However, the breakfast could use some improvement, as it didn't quite meet the high standard set by the rest of my experience.
Rooms
8.0
I stayed in a lovely Junior Suite that was clean and beautifully decorated. though it did feel a bit dark due to the wooden slats. It was spacious and extremely comfortable, providing the perfect retreat after a day of exploring.
Service
10.0
The staff were undoubtedly the highlight of my stay. they were friendly, attentive, and eager to assist with any questions I had. They truly enhanced my experience by making me feel welcomed and valued.
Location
9.0
Located in a quiet area right by Plaza de los Coches, the hotel was perfectly situated. I appreciated the peace at night, allowing me to sleep with the windows open, and it was just a short walk to all the main attractions.
Dining
7.0
Breakfast was tasty, featuring fresh fruits and artisanal bread. although it could be more varied. I enjoyed the option to have it served on the rooftop while taking in the gorgeous view of the city.
Facilities
8.0
The rooftop pool offered stunning views and was a great spot to unwind. but it was closed the first night I was there for a private event, which was a disappointment. Overall, the facilities were well-maintained.
Aiden
United Kingdom,
November
2024
6.2/10
My stay at Sophia Hotel was quite nice. The location was absolutely perfect, right in the heart of the Walled City, making it easy to explore. While the service was generally warm and friendly, there were a few hiccups, especially regarding the breakfast and the poolside service. Overall, it was a solid experience, though there’s room for improvement.
Rooms
10.0
The room I stayed in was spacious, with high ceilings and a beautiful view of the plaza. It was surprisingly well-appointed and comfortable, which I really appreciated during my stay.
Service
8.0
The staff were consistently friendly and went above and beyond to help, especially Maryuris and Jorge who greeted me warmly. However, the service at the restaurant could use some improvement as there were times when it felt understaffed.
Location
10.0
Being located in the old town was a fantastic asset! I found it very accessible to all the main attractions, making it easy to explore on foot.
Dining
6.0
Breakfast was included, but I found it to be lacking in variety and quality. I did enjoy the coffee from a nearby café, which was a better option.
Facilities
7.0
The rooftop area was nice, offering a great view, but it happened to be unstaffed at times which was disappointing. The pool was decent but could have been better maintained.
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